One passenger stood up to retrieve belongings from the overhead compartment before the crew had given permission. Mr. Slater instructed the person to remain seated. The passenger defied him. Mr. Slater reached the passenger just as the person was pulling down the luggage, which struck Mr. Slater in the head.
Mr. Slater asked for an apology. The passenger instead cursed at him. Mr. Slater got on the plane’s public-address system and cursed out the passenger for all to hear. Then, after declaring that 20 years in the airline industry was enough, he blurted out, “It’s been great!” He activated the inflatable evacuation slide at a service exit and left the world of flight attending behind.
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Fed-Up Flight Attendant for Jet Blue Lets Curses Fly, Then Makes Sliding Exit (NYTimes):